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Understanding Multiple-Team Membership and Team Effectiveness: A Social Network Analysis of an Ephemeral Multi-Team System Responding to a Public Health Crisis
DescriptionDisaster management during a public health crisis, such as a pandemic, varies drastically from the traditional experiences of disaster management teams e.g., length of response, size of affected population, and interdisciplinary support requirements. A multi-team system with membership interdependency, e.g., members with multiple-team membership, may be assembled to effectively manage public health crises. This study analyzes the SHIELD Enterprise, an ephemeral multi-team system developing a diagnostic testing system for the SARS-CoV-2 virus. We conducted a survey to model the social network(s) of each sub-team and examine how multiple-team membership impacts perceived sub-team effectiveness. Our findings show that members with sole sub-team membership perceive their sub-team as less effective compared to their teammates with multiple-team membership. Future research will further explore the relationship between team structure and team effectiveness to support multi-team systems responding to a public health crisis.