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Analyzing the Usability and Acceptability of Wearable Sensors for Health Care Workers
Virtual Program Session
DescriptionHealth care organizations should prevent clinician burnout to improve quality of care, but current methods to detect burnout add work and are retrospective. This study is part of a project developing a system to predict burnout leveraging wearable sensors. It is important to evaluate participants’ reactions and percep-tions of the wearable device. Our objective in this study is to evaluate the usability of the Empatica E4 wristbands utilized in the larger project, making design recommendations for improvement. Three health care workers from a COVID-19 diagnostic laboratory wore the Empatica E4 wristband during 10-20 shifts, then completed a survey including the System Usability Scale and other questions about their experience and perceptions. The Empatica E4 has marginally acceptable usability; participants identified its size as particularly negative. We recommend the band size remain inclusive and reducing the bulk of the wearable sensor while exploring alternative materials to improve comfort.