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Barriers and Facilitators in Implementing Multiplatform Remote Heart Failure Patient Monitoring Systems in Clinical Settings
DescriptionRemote patient monitoring (RPM), which monitors patient vital signs, has been increasingly utilized in patients with heart failure. As this condition impacts more than 26 million Americans each year, it is important to determine the barriers and facilitators of RPM to both improve patient care and help medical professionals make informed decisions. Our research team partnered with Prisma Health-Upstate to interview healthcare professionals working at Carolina Cardiology Consultants-Greenville, which uses multiplatform RPM systems to monitor heart failure patients. These interviews focused on understanding the hindrances to their work process and if using a standardized platform would improve patient management, care, and healthcare worker satisfaction. The six interviews conducted thus far support that healthcare professionals would benefit from an integrated RPM system as it would reduce time and increase efficiency. This article provides potential solutions, specifically the implementation of a single platform as well as the aspects that would enhance RPM.