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Situated Work in Teams: Modeling Coordination through Extending Strategies Analysis and Contextual Control
Virtual Program Session
Cognitive Engineering & Decision Making
DescriptionIn most teams, the work of its members is coupled, such that the action of one member is dependent on the action of other members and vice versa, in work that is often referred to as joint activity. Effective performance of this coupled work relies on coordination. In this paper, I review literature on coordination from the perspective of situated work, which describes how cognition (of individuals and of a team) is situated in its environment, as a manipulator and a responder to context. I argue that to further our understanding of coordination and develop support for coordination in human-human and human-machine teams (e.g., through developing communication tools, procedures, training), models of situated work need to be extended to study how work is coordinated in response to context. I discuss ongoing work on using graph representations of a team’s collective work as one direction for modeling team strategies and coordination.